Wouldn’t it be nice if the city would send you thousands of dollars for overcharging instead of getting a bill for thousands of dollars? I won’t hold my breath for that to happen. When the city started charging us for concrete on our properties, I received a bill for hundreds of dollars. According to the city, I had to pay for the concrete that lines Brays Bayou. My property goes to the middle of the bayou. Silly me thinking that I would appeal to the hearing officer and the problem would be solved. Was I surprised when the Hearing Officer ruled that I had to pay for that concrete?
From KPRC 2:
HOUSTON – New electronic reading devices that are supposed to make it easier for the city to accurately get your water meter reading are causing astronomical water bills for Houston customers. The KPRC 2 Investigates team is digging into these water department issues leaving you ‘DRAINED.’ Investigator Amy Davis also has what you should do even if you haven’t received one of these big bills.
Here’s what to do so you are not surprised by a big water bill
- Go online and check your water usage history.
Download and save your past bills so you can see the amount of water you have been using. In some instances, as these devices are replaced on meters, customers tell us that their usage history is removed from their accounts and if they didn’t save it, they don’t know how much water they used and paid for in the past.